Food Distribution in the Horn of Africa Goes High Tech

Note: This article was originally published on the Huffington Post Impact X blog on Oct. 10, 2012.

World Concern Horn of Africa beneficiaries
As NGOs shift our response from disaster to development, there are still many hungry people to feed.

Getting food into the hands of the hungry in the Horn of Africa is about to go high tech. Seattle-based humanitarian organization World Concern is piloting a new mobile phone app in the drought-stricken region, aiming to streamline the process of tracking food distributed to hungry families and payment to local merchants.

World Concern has been distributing food and emergency supplies to families affected by the Horn of Africa drought since July 2011. As famine spread throughout the region, aid organizations struggled to reach millions of people, especially those living in southern Somalia. World Concern distributed vouchers to hungry families who were able to purchase food from local merchants. The system supports the local economy and helps ensure food reaches those in greatest need.

This method has been extremely effective, even in dangerous and hard-to-reach places. More than 30,000 vouchers have been distributed so far, each representing a two-week supply of rations for a family of six.

World Concern staff uses mobile technology  in the Horn of Africa
World Concern staff members learn to use a new mobile app to track food distributions in the Horn of Africa.

The new mobile app allows field staff to use a tool they are already carrying (a mobile phone) to record data in the field (instead of a pencil and paper), and negates the need for re-entry into a computer at a later date. This saves time and reduces the risk of errors.

The system tracks beneficiaries and the food they receive via bar codes that are scanned into a mobile phone. Merchants have an I.D. card with a barcode, which is also scanned so they can be paid via wire transfer almost instantly.

The mobile app was developed by Seattle start up ScanMyList, whose founder, Scott Dyer, created a mobile application to help retail businesses track inventory. When Dyer saw one of World Concern’s vouchers, he realized the same system could help the humanitarian organization reach people during a disaster more efficiently and track aid more accurately.

Dyer traveled to the Horn of Africa with World Concern to kick off the pilot program, which will put the new technology into action in the field this month, as 4,000 food vouchers are distributed in Eastern Kenya and Southern Somalia.

“Not many people can say they’ve birthed an idea and seen it to fruition,” said Dyer. “It’s super exciting.”

The real brain behind this technology is the custom database, which is not only programmed to receive data from mobile phones, but to “think” about what it receives. The database will identify possible duplicate entries, flag significant variations in data, and crosscheck entry errors. Then, the database is programmed to generate custom reports in real time. World Concern staff can view these on a website, seeing exactly how many meals are distributed immediately.

World Concern and partner agency staff practice scanning bar codes with their mobile phones during a training last week.
World Concern and partner agency staff practice scanning bar codes with their mobile phones during a training last week.

“This technology will enable our staff to report on their life-saving distribution in real-time, increasing our ability to respond to immediate needs as they arise,” said Chris Sheach, deputy director of disaster response for World Concern.

While the “famine” has officially ended in the Horn, the long-term effects of such a severe drought and crisis will be experienced for many years to come. As NGOs shift our response from disaster to development—teaching pastoralists who lost their herds to farm and other forms of livelihood diversification—there are still many hungry people to feed. This new technology will enable us to do this even more quickly and efficiently. It can also be used in other types of disasters, particularly in cash-for-work programs.

We roll VIP style

Kelly Ranck is moving to east Africa to serve with World Concern as a communication liaison. Here’s a report about the impact of latrines and hygiene from her recent trip there.

We roll VIP.

You heard me. World Concern rolls VIP style. I’m talkin’ Ventilated Improved Pit latrines. And this is changing lives.

Clean water and basic hygiene are concepts that we take for granted. In the villages of Kenya and South Sudan, such information is foreign. Though they often live happy (still difficult) lives, many people here have never been exposed to the idea that their lives could be prolonged, and less difficult, if they were to practice good hygiene.

Here is where the VIPs come in. As a part of our One Village Transformed campaign, World Concern educates communities about preventing diarrhea, cholera, and other water-borne/hygiene-related diseases.

VIP latrines in Kenya
New VIP latrines in Kenya. Photo by Kelly Ranck.

World Concern trained the community of Benane, Kenya to build this beautiful VIP. They are now educated as to the basics of:

A. Using the VIP latrines and their importance in preventing diseases

B. How to practice good hygiene to protect and improve their health

Another reason I love VIPs (besides the fact that they spared me from a handful of moments of doing my business in public) is that they enable more children to attend school.  Here’s how they relate: healthy children can effectively travel to and attentively engage in school. Clean water and sanitation are significant factors in increasing opportunities for education.

School kids in Benane, Kenya
Students in Banane, Kenya, wash with water from a dirty stream behind the school. With World Concern’s help, they now have access to VIP latrines and clean water.

Because World Concern has empowered locals to build a Treadle pump, more students are attending class. Instead of spending the large portion of their day walking to water sources in order to gather unsanitary water, children now have access to clean, safe water and more time to attend class. And with latrines at the school, the underground water sources will remain unpolluted and safe to drink.

I look forward to checking back in with the people of Benane and getting some VIP access when I move to Africa!

Follow Kelly’s blog at kelly.worldconcern.org

Pondering home in Somaliland

Recently I’ve been thinking about home. This happens every time I travel, and I know I’ve been on the road too long when I hear Michael Bublé in my head, “Paris and Rome, but I wanna go home…”

But my recent trip to Somaliland made me think of home in a different way. As a self-proclaimed “global nomad,” I like to say that I can be at home anywhere, but honestly that’s not true. I can survive anywhere for a period of time, but changing beds every two nights for three weeks is not enjoyable, and coming home to an empty room is lonely. (Queue the Bublé…)

Somaliland nomads
A nomadic family on the move in Somaliland.

In Somaliland, I spent time with real nomads. Not only do they move with their herds of camels and goats from place to place in search of water, they often do this away from all other social contact for weeks, maybe months at a time. My wife and I may not see our family very often, but at least we have church, colleagues, and neighbors. True nomads just keep moving, but in Somaliland that is changing.

Years of drought and desertification, coupled with conflict, are making the nomadic way of life much more risky. Rains are fewer and far between. I’ve visited places that get rain two or three days per year. Ironically, so much rain falls that day that it causes walls of water 15 feet high to roar down dry river beds, washing away whole families. Between the constant wind and these flash floods, soil is eroded away and the high central plains are mostly bare rock, with a few inedible shrubs.

Driving across this expanse of desert, not passing a vehicle for days, it is easy to see the comfort of the nomadic life, as well as the struggle for existence. It’s very peaceful—just a few wild animals, the sky, vast stretches of land, quietly grazing herds. But the daily trek for water can be 30 or 40 miles, and there is no health care, no education, no places of worship. You live alone, and you will likely die alone. Why then does this way of life persist? Why is it so heartbreaking to see nomadic families lose everything, and be forced to live in villages, where they make less than 50 cents a day?

It’s about home. Home is not your living quarters, whether a hotel room, a grand palace, or a bundle of sticks and a tarpaulin. Home is not who you’re with, but who you miss. Home is about a sense of purpose, a feeling of well-being, regardless of services and amenities that are available. Home truly is “where the heart is.” But what does this have to do with me and Somaliland?

Donkey in Somaliland carrying firewood
Donkeys carry firewood and jerry cans in Somaliland.

In disaster recovery theory, we do not accept that we can enable a return to pre-event conditions. This is especially true in slow-onset disasters like droughts, where it is difficult to even set a time and place which is accepted as normal. Rather, there is a move towards building a new normal—a safer, more resilient, and more risk-adverse normal. In Somaliland, this means smaller herds, diverse income sources, and improved rangeland and water management. Technically sound, but for the old man who just wishes he could die the way he was born, on an open plain to the sound of camel bells and the blowing wind, it’s hooey. Recovery must be something you can believe in.

In my mind, recovering from a disaster is about accepting a new sense of the word normal, and embracing a future that is quite different from the past. It’s about acknowledging the inevitable march of progress, and anticipating the opportunity for previously unknown joys. It’s about coming home to a new home.

Resurgence of displaced families creates new crisis near Kenya-Somalia border

Maria Abdi and her children in the Horn of Africa.
Maria Abdi and her children are among those recently arriving in the border town of Dhobley, Somalia.

Maria Abdi arrived in Dhobley, Somalia, with her five children and nothing but the clothes on their backs. She fled her hometown of Afmadow because there was no work there and the children were hungry. A relative paid her way to travel to Dhobley after Maria pleaded with them, having heard there was assistance here. But there was a charge for luggage and she couldn’t afford it, so she came empty-handed.

“I need everything a human being needs—all the basic necessities,” she said.

Maria’s family is among a new influx of arrivals in Dhobley, a transit point near the border for those traveling from Somalia to the Dadaab refugee camps in Kenya.

World Concern has been responding to the crisis in Dhobley since August, but staff members are seeing a sudden sharp increase in new arrivals. Ongoing drought and conflict in other parts of Southern Somalia are to blame for the influx. However, some people are returning from the refugee camps in Dadaab, citing insecurity and lack of food and other support in the camps as the reason for leaving.

“We visited the areas where families are settling in Dhobley and conditions are bad,” said World Concern Africa Director Buck Deines. “Most live in very temporary shelters, inadequate to protect them from the harsh weather. In some cases the shelters are nothing more than sticks and mosquito nets. We saw the interiors of several shelters, and in most cases, the families have no supplies of any kind.”

Deines estimates there are approximately 12,000 people that have settled in makeshift camps and are in immediate need of help. World Concern is planning to distribute vouchers that will supply families with a two-week supply of food, as well as emergency supplies like tarps, blankets, cooking pots, water jugs and more. However, additional funding is needed to respond immediately.

World Concern has been supporting people affected by the famine and drought in the Horn of Africa for nine months, and the recent increase in displaced families presents an urgent need.

Khayro Yussuf sits inside her shelter made from faded garments and held together by rope. Two metal cups are the only possessions inside her tent, except for an orange flask, which a relative uses to bring her tea.

A shelter in Dhobley, Somalia
Families arriving in Dhobley are living in temporary shelters like this one, made of sticks and a mosquito net.

She fled her village after three of her brothers and her uncle were killed in front of her. Khayro and her children came to Dhobley, fearing for their lives.

She received some food rations, but when she put it on a donkey cart, the owner of the cart took off with her only food. “When he realized I was not a resident and that I didn’t know where to go, he ran away with it,” she said.

Shortly after arriving, Khayro sent her son to Dadaab. “I was afraid he would be absorbed by militia … I never wanted my son to carry a gun or to join such kinds of groups,” she said.

Her daughter is staying with her in Dhobley. “If she is to die, she will die here with me,” said Khayro.

To learn more about the current situation in the Horn of Africa or to donate, please visit www.worldconcern.org/crisis.

An IDP in Dhobley, Somalia
Khayro Yussuf fled her village after family members were killed in front of her. She arrived in Dhobley with few belongings and no food.

Horn of Africa crisis is far from over

World Concern is expanding its drought response in the Horn of Africa into several new communities near the Kenya-Somalia border, reaching a larger number of displaced, hungry families and refugees who often travel through or settle in these towns. We’re providing vouchers for emergency food, supplies and access to water through repaired wells, rehabilitated water pans and construction of rainwater catchment systems in these unreached communities.

Despite the declaration by the United Nations on Feb. 3, 2012 that official famine conditions have ended in Somalia, the UN Office for the Coordination of Humanitarian Affairs says there are still 9.5 million people in need throughout the Horn of Africa. In Somalia, 2.3 million people are still suffering the effects of drought and ongoing conflict, and in Kenya, 4.3 million need assistance.

Habon Farah with her 9-month-old twins
Habon Farah and her 9-month-old twins fled their hometown in southern Somalia because of drought and famine.

Among those we’ve helped is 23-year-old Habon Farah, a mother of 9-month-old twins who fled her hometown of Jilib, Somalia, and traveled on foot 155 miles to Dhobley.

Habon says she left Jilib because her family was hungry. There had been no harvest for three years, according to officials in the area. Although she hopes for a better life for her children, right now, her biggest concern is survival. We met her in a crowded tent with about 30 other families and have assisted her with food, water and emergency supplies.

With support from donors, we’re able to expand our response in the Horn of Africa and reach more families like Habon’s.

The crisis is far from over. We will continue to help save and protect lives affected by this disaster, reaching as many of those suffering as possible,” said World Concern President David Eller. “Our expertise working in challenging conditions enables us to remain on the front lines of this disaster. With the generosity of our donors, we’re grateful to be able to expand our response and reach even more people in need.”

 

From one scarred hand to another

This week we received a donation of $60. While that might not seem worthy of its own blog post, it is. Trust me.

The check was sent by Kim Kargbo, the director of Women of Hope International, a fellow Christian nonprofit that helps women with disabilities in Sierra Leone improve their lives.  I called Kim to learn why another humanitarian agency would send us a donation instead of putting it toward their own programs.

The story she told me confirmed my belief that anyone, in any circumstances, can be changed by giving.

A few months ago, Kim and her staff held a meeting with the women they serve. They do this each month to talk about issues related to their disabilities and ways to overcome them.

These women live hard lives – most of them are beggars themselves, living on less than $1 a day. Women of Hope helps restore dignity and purpose to their lives through their programs.

“I really felt like the Lord was telling me to challenge them to look outside themselves,” recalled Kim. “To go beyond themselves, and he would bless them.”

Having heard about the famine in Somalia, Kim went online to look for a video she could show the women. She came across World Concern’s Eyewitness to the Famine video and shared it with them.

She also shared with them the story of the widow in 1 Kings 17 who was suffering in a drought and preparing her last meal when Elijah came and asked her for food. The widow trusted God and gave all she had, being promised, “The jar of flour will not be used up and the jug of oil will not run dry until the day the LORD sends rain on the land.”

The women were moved by the video and Kim’s explanation of famine. Most of the women are illiterate and some didn’t know that Somalia even existed. But they knew about refugee camps from their own country’s experience with war.

Then, Kim asked them a question. “If any of you didn’t eat today, would you die?” They all shook their heads, no. They might be hungry, they said, but they wouldn’t die. “Well, some of these people, if they don’t eat today, will die,” she said. “Do you think there’s anything you could do to help?”

This time they nodded their heads, yes. Even if each of them pitched in just a few coins, surely it would help a little. Kim agreed and told them that Women of Hope would match whatever they raised.

The women returned a month later for their Christmas party and had raised a bit of money, but not much. They wanted to do more. So they decided to take an offering that night. What happened next was amazing.

Sierra Leone donation
A blind woman in Sierra Leone is led forward at the Women of Hope International Christmas party to offer a donation to the famine relief.

About 50 women came forward to give. One by one, they lined up – blind women being led by the hands of children, and others in wheelchairs – to drop their few coins in a cardboard box.

At the end of the night, they had $30. With their matching gift, they were able to send $60 to World Concern.

“I know it’s not much,” Kim said when I spoke with her on the phone.

“Oh, but it is,” I said. We’ve been asking donors to give $60 to provide emergency food rations, access to clean water, and long-term assistance to a family affected by the famine.

“It’s perfect.”

The blessing of peaceful sleep

“When you lie down, you will not be afraid; when you lie down, your sleep will be sweet.” Proverbs 3:24

Most of us love to sleep. We dread the alarm clock that interrupts our blissful 8-hour escape to dreamland. We look forward to weekends when we can catch up and sleep in a bit. As we get older, we appreciate bedtime more.

kids sleeping in Somalia
Children sleeping on the ground in Somalia.

Good sleep protects our health, boosts our immune system, and helps our bodies and brains restore themselves. Most of us live in places where we can lock our doors at night and sleep in relative peace without fear of harm.  It’s a blessing we often take for granted.

I was reminded of this while touring an exhibit at Medical Teams International yesterday. Visitors are invited to step inside tents and shelters that serve as homes for people in places like Haiti and Uganda. Imagining the discomfort of sleeping on the ground with six people in a tent was troubling, but what disturbed me the most was thinking about the insecurity these families must feel when darkness falls.

They have no doors to lock, and a plastic tarp offers no protection from potential intruders.

During an interview last summer, a South Sudanese widow named Rebecca told us she is haunted by memories of hiding in the bush at night with her children when their village was attacked. “The memories of war … there are many,” she said.  Those memories have become nightmares now and she has trouble sleeping. “Thank God I am alive. That day was horrible.”

A Somali refugee mom
A little boy sleeps on his mother's lap as she rests on the long walk from Somalia to refugee camps in Kenya.

In Somalia, families fleeing violence and famine travel by foot for weeks in search of food and water. About 80% of them are traveling without a male companion. They sleep outside in the open air.  Many women are raped along the way, or even after they reach the refugee camps in Kenya. In spite of this, one mother told us, “I will sleep better at night, knowing my children have something to eat in the camp.”

Those who have survived a sudden disaster, like the earthquake in Haiti, often sleep lightly with one eye on the door and are jolted awake by the slightest sensation of shaking. Others living in crowded tent cities for months fear the danger of intruders. Families who have received new homes from World Concern are grateful to have doors and windows, they tell us.

A Haitian family's bed in their tent.
A family who lost their home in the Haiti earthquake sits on the bed inside their tent.

Being able to sleep is one of blessings of having a home.

Tonight, when you crawl into bed, take a moment to thank God for the gift of a good night’s sleep and say a prayer for those who don’t have this.

Serving the most vulnerable

I confess I’ve avoided writing about the families in this post for weeks. I doubt I’ll ever get to the point where photos like these don’t disturb me, but I will say there are fewer that shake me up inside – mostly because I know we’re doing something to help.

This set of photos and stories, sent by our staff in Somaliland (northern Somalia), really affected me. They were taken during an assessment of drought-affected communities to determine the needs of people there. One of World Concern’s priorities is to reach the most vulnerable first, so the families we help are often headed by females, have sick or disabled members, or are among the poorest of the poor; in this case, in the fifth poorest country in the world.

These are some of the families we met. I wanted to share their stories and photos so that others know their circumstances. To give them a voice, in a way.

Mother in Somaliland with sick husband
Khadra feels she has no alternative than to tie her mentally ill husband to their hut.

Khadra

It took me a moment to figure out what was going on in this photo to the right. It shows Khadra, a young mother of three from the Sanaag region outside her small hut fashioned from sticks, plastic and pieces of fabric. The family had 200 sheep and goats before the drought. They lost them all.

While talking with Khadra, our staff learned her husband is mentally ill, suffering from psychosis. Khadra said that she feels she has no alternative other than to tie him to their hut so he won’t wander away.

I can assure you, there aren’t any social services in this part of Somalia. Definitely no mental health counseling.

Imagine being in Khadra’s position and not knowing what else to do. My heart aches for her.

A father with his children outside their home in Somaliland.
Salah is thin and ill with respiratory problems. He and his children live in this makeshift home in a drought-affected region of Somaliland.

Salah

The part of Salah’s family photo (left) that troubles me most is their home. You can see they’ve tried to use scraps of trash, or whatever they can find to create some sort of shelter, but it’s no match for the searing daytime sun or cold desert nights.

I’m assuming this father has lost his wife. I’m told he has chronic respiratory problems and is very sick. He and his children survive off of food provided by neighbors and relatives.

Arale

Arale (below, right) is a disabled father of four who migrated to Garadag after losing his herds to drought. Their only source of income is to send their children to look for animals owned by other families, for which the children earn a small daily wage.

World Concern is helping these families, and thousands of others, initially by trucking water into drought-affected communities in this region and distributing emergency food. Families also receive plastic tarps for shelter, jerrycans, mosquito nets and cooking pots.

A disabled man with his family in Somaliland.
Arale's children earn money for food by rounding up other people's animals.

Long-term, we’re building berkads (semi-underground water reservoirs) and digging new wells – 36 of them in the coming months! Another way we’re helping is providing people with the tools and knowledge to grow vegetables and improve nutrition through kitchen gardens.

There is hope for these families.

Somaliland is slightly more politically stable and has experienced more peace than the rest of Somalia, having declared its independence in 1991. This is one reason we’ve been able to make progress there. Time is another factor. We’ve worked there for 30 years, enabling us to respond quickly when disasters like drought, war or famine strike.

We’re hoping to reach more families like these throughout Somalia.

“Speak out for those who cannot speak, for the rights of all the destitute.  Speak out, judge righteously, and defend the rights of the poor and needy.”  Proverbs 31:8-9

Being part of the solution

What’s in the news today? Lindsey Lohan is going to jail and Kim Kardashian is getting divorced. I guess these things are considered news…

Refugees line up to be registered at the Ifo extension camp near Dadaab, Kenya.
Refugees line up to be registered at the Ifo extension camp near Dadaab, Kenya.

Unfortunately, there’s less and less coverage of the ongoing famine crisis in the Horn of Africa. Yet the UN estimates 750,000 lives are at risk, and millions are still hungry. Most of the recent articles seem to focus on the hopelessness of Somalia, where the greatest number of people are suffering.

But amidst the news articles about the dangers and challenges faced by aid organizations trying to reach these people, we’ve been blessed with some excellent exposure in the New York Times today and last week. Our innovative use of vouchers was highlighted in a column called “Fixes,” which looks at solutions to social problems and why they work.

Of all the ways to have our work recognized, we’re most appreciative when the focus is on the solution. If you’re a supporter of World Concern, you are part of that solution. Instead of wringing our hands in despair, together, we’re doing something. It feels good, doesn’t it?

In the past few months, we’ve reached more than 30,000 people with food vouchers. Families are able to purchase specific food items (beans, rice, oil, salt and sugar) – enough to last them several weeks. The system supports the local economy and helps ensure aid ends up in the hands of those who need it most.

There are other creative solutions being implemented. In drought-affected communities, we’re using existing resources to bring clean water to people. We’re enlisting the support and input of community members to find solutions, such as fixing broken wells, de-silting aging water pans and adding pumps to increase the capacity of wells. In one Kenyan community along the border that hosts refugees fleeing Somalia, the community paid for half the repairs. They will get their investment back if they take care of the well. You can bet their newly appointed water committee is doing just that!

Rain and mud hinder humanitarian access in Kenya.
Muddy roads are just one of many hindrances to delivering humanitarian aid in the Horn of Africa right now.

This is not to say our staff isn’t facing the same challenges many aid organizations are facing in the Horn of Africa, including insecurity and conflict, limited access and resources, and even … mud (pictured here). But despite these challenges, we’re forging ahead – because people need help.

Within a week of a recent attack on the town of Dhobley, Somalia, we were back, distributing vouchers so the neediest families could purchase food and emergency supplies. Recent rains in the area have prevented easy travel to the towns where we’re helping. There have been many long hours spent stuck in mud puddles, or coming up against water-covered roadways.

We know it is only because of God’s grace that we’ve been able to help in areas with limited access. We’re praying that more help reaches the people of Somalia soon. Please join us in praying for more solutions to this complex crisis.

Learn more about our famine response at www.worldconcern.org/crisis

Our own goat gift!

Through our Global Gift Guide, and with the help of our donors, we’ve given goats to needy children and families for years – enabling them to have nutritious milk, and earn an income. But until today, we’ve always been on the giving end of things …

Our team that is responding to the drought in Northeastern Kenya and Somalia visited a town called Amuma, about five miles from the Somali border where we are building water projects. The town has no water source, so we are trucking water in to meet the immediate need. But with hopes of rain coming soon, we are repairing and improving a large water pan, which will be filled by the rain and sustain the community for up to four months.

World Concern staff members receive a goat as a gift!
World Concern staff members with their gift from a grateful community we're helping.

The team was there today to select the contractor from the community that will do this work. Rather than bringing workers in from the outside, we’re involving the community to make the decision. We see this as their project, and therefore engage them in the process. The team met with the chief, elders and counselor (local politician), then with a representation of the community. Sealed quotes were opened in their presence (a very transparent process), and all parties signed an agreement that they would be a part of the process and were happy with what was happening.

After visiting the site of the project, the community members were so happy, they presented the World Concern staff with a gift – a goat!

They said, “Not since independence (1963), has any organization ever been so consistent and transparent” with them. They were so happy we are working with them, coming in early to ask questions and learn from them, finding ways to keep the work in the community and allowing them to participate and to make decisions – all in an honest and transparent way.

The team was truly humbled and honored to receive such an expression of gratitude from the community of Amuma.