Food Distribution in the Horn of Africa Goes High Tech

Note: This article was originally published on the Huffington Post Impact X blog on Oct. 10, 2012.

World Concern Horn of Africa beneficiaries
As NGOs shift our response from disaster to development, there are still many hungry people to feed.

Getting food into the hands of the hungry in the Horn of Africa is about to go high tech. Seattle-based humanitarian organization World Concern is piloting a new mobile phone app in the drought-stricken region, aiming to streamline the process of tracking food distributed to hungry families and payment to local merchants.

World Concern has been distributing food and emergency supplies to families affected by the Horn of Africa drought since July 2011. As famine spread throughout the region, aid organizations struggled to reach millions of people, especially those living in southern Somalia. World Concern distributed vouchers to hungry families who were able to purchase food from local merchants. The system supports the local economy and helps ensure food reaches those in greatest need.

This method has been extremely effective, even in dangerous and hard-to-reach places. More than 30,000 vouchers have been distributed so far, each representing a two-week supply of rations for a family of six.

World Concern staff uses mobile technology  in the Horn of Africa
World Concern staff members learn to use a new mobile app to track food distributions in the Horn of Africa.

The new mobile app allows field staff to use a tool they are already carrying (a mobile phone) to record data in the field (instead of a pencil and paper), and negates the need for re-entry into a computer at a later date. This saves time and reduces the risk of errors.

The system tracks beneficiaries and the food they receive via bar codes that are scanned into a mobile phone. Merchants have an I.D. card with a barcode, which is also scanned so they can be paid via wire transfer almost instantly.

The mobile app was developed by Seattle start up ScanMyList, whose founder, Scott Dyer, created a mobile application to help retail businesses track inventory. When Dyer saw one of World Concern’s vouchers, he realized the same system could help the humanitarian organization reach people during a disaster more efficiently and track aid more accurately.

Dyer traveled to the Horn of Africa with World Concern to kick off the pilot program, which will put the new technology into action in the field this month, as 4,000 food vouchers are distributed in Eastern Kenya and Southern Somalia.

“Not many people can say they’ve birthed an idea and seen it to fruition,” said Dyer. “It’s super exciting.”

The real brain behind this technology is the custom database, which is not only programmed to receive data from mobile phones, but to “think” about what it receives. The database will identify possible duplicate entries, flag significant variations in data, and crosscheck entry errors. Then, the database is programmed to generate custom reports in real time. World Concern staff can view these on a website, seeing exactly how many meals are distributed immediately.

World Concern and partner agency staff practice scanning bar codes with their mobile phones during a training last week.
World Concern and partner agency staff practice scanning bar codes with their mobile phones during a training last week.

“This technology will enable our staff to report on their life-saving distribution in real-time, increasing our ability to respond to immediate needs as they arise,” said Chris Sheach, deputy director of disaster response for World Concern.

While the “famine” has officially ended in the Horn, the long-term effects of such a severe drought and crisis will be experienced for many years to come. As NGOs shift our response from disaster to development—teaching pastoralists who lost their herds to farm and other forms of livelihood diversification—there are still many hungry people to feed. This new technology will enable us to do this even more quickly and efficiently. It can also be used in other types of disasters, particularly in cash-for-work programs.

We roll VIP style

Kelly Ranck is moving to east Africa to serve with World Concern as a communication liaison. Here’s a report about the impact of latrines and hygiene from her recent trip there.

We roll VIP.

You heard me. World Concern rolls VIP style. I’m talkin’ Ventilated Improved Pit latrines. And this is changing lives.

Clean water and basic hygiene are concepts that we take for granted. In the villages of Kenya and South Sudan, such information is foreign. Though they often live happy (still difficult) lives, many people here have never been exposed to the idea that their lives could be prolonged, and less difficult, if they were to practice good hygiene.

Here is where the VIPs come in. As a part of our One Village Transformed campaign, World Concern educates communities about preventing diarrhea, cholera, and other water-borne/hygiene-related diseases.

VIP latrines in Kenya
New VIP latrines in Kenya. Photo by Kelly Ranck.

World Concern trained the community of Benane, Kenya to build this beautiful VIP. They are now educated as to the basics of:

A. Using the VIP latrines and their importance in preventing diseases

B. How to practice good hygiene to protect and improve their health

Another reason I love VIPs (besides the fact that they spared me from a handful of moments of doing my business in public) is that they enable more children to attend school.  Here’s how they relate: healthy children can effectively travel to and attentively engage in school. Clean water and sanitation are significant factors in increasing opportunities for education.

School kids in Benane, Kenya
Students in Banane, Kenya, wash with water from a dirty stream behind the school. With World Concern’s help, they now have access to VIP latrines and clean water.

Because World Concern has empowered locals to build a Treadle pump, more students are attending class. Instead of spending the large portion of their day walking to water sources in order to gather unsanitary water, children now have access to clean, safe water and more time to attend class. And with latrines at the school, the underground water sources will remain unpolluted and safe to drink.

I look forward to checking back in with the people of Benane and getting some VIP access when I move to Africa!

Follow Kelly’s blog at kelly.worldconcern.org

Let’s focus concern on Haiti, where Isaac threatens vulnerable families

My mouth dropped open when I read the words of ABC News reporter Amy Bingham in an article about the potential effect Tropical Storm Isaac could have on the city of Tampa as the Republican National Convention kicks off there on Monday. Most of the commenters on news stories like this made fun of the fact a storm was bearing down on a group of Republicans.

A family in the southern mountains of Haiti
Nadѐge Moise and her family live in a rural village in the mountains of Southern Haiti, an area that has been severely damaged by hurricanes. Tropical Storm Isaac is expected to bring 12-20 inches of rain to this area this weekend.

But my shock was over the complete lack of regard for the people of Haiti who are in real danger.

“Under the best case scenario, the storm could smash into the mountains of Haiti … then the weakened storm could sweep over the Bahamas and swirl off the east coast of Florida … missing Tampa…” wrote Bingham.

Seriously? A storm smashing into the mountains of the poorest country in the Western Hemisphere is the “best case scenario”?

I was just in those mountains of Southern Haiti in June. There are families and communities in those mountains who are extremely vulnerable to storms like this. They all talked of the terrible flooding that overtook their homes and villages in 2008 when four hurricanes hit Haiti. They are terrified of disasters, and because of their remote rural location in these mountains, most of them probably don’t even know another storm is coming their way.

I was glad today to see NBC News and a few others focusing on the danger to Haiti. If Isaac continues on its current path and strengthens into a hurricane, it will likely cause much damage to the homes and lives of the millions of people who live in Haiti.

World Concern is preparing staff members in Haiti and gathering emergency supplies to respond.

Kids near a canal in Southern Haiti.
Children in Côtes-de-Fer, a village near Bainet, along the southern coast of Haiti, stand near a canal built by World Concern in 2010. The canal is part of a disaster risk reduction project and is designed to direct rainwater away from homes and into the ocean.

We’ve also been working to reduce the risk to communities in this region, like Côtes-de-Fer, a village near Bainet, along the southern coast of Haiti. We worked with community members to build a canal in 2010 that is designed to direct large amounts of rainwater away from homes and into the ocean.

“The water used to flood my house,” said Dieudonné Felix, who lives in Côtes-de-Fer. “The last time it rained, the rainwater went straight to the sea. This is a big improvement.”

But even communities with canals are at risk because Isaac is expected to dump more than 12 inches of rain—possibly up to 20 inches—on Haiti today and tomorrow.

Please join me in praying for the people of Haiti, World Concern staff and others who work in this area, and all who will be affected by this storm.

Learn more about our disaster response work, and partner with us to bring immediate help to families in need.

Dream of safe housing in Haiti is closer than before earthquake

In response to Deborah Sontag’s investigative report on the state of housing for earthquake survivors in Haiti, I wanted to expound on why building permanent homes is so challenging and revisit the idea of transitional shelters (T-shelters) and repairing damaged homes as ways to provide shelter for the homeless after a disaster.

Inside a T-shelter in Port-au-Prince, Haiti
Twelve extended family members live in this home, two T-shelters built side-by-side, in Port-au-Prince, Haiti. The home has a concrete foundation, wood walls on the upper half and a metal roof.

In countries like Haiti, between one-third and one-half of the urban population lives in informal slums, essentially trespassing on government or private property. Many of these shelters are well below the minimum humanitarian standards to which aid agencies adhere. While working in informal settlements in Port-au-Prince, World Concern found that many people preferred the cramped quarters of a one-room shelter for large, extended families over the option of moving out of the city, away from jobs, transit and markets. In other words, moving people to outlying areas where large pieces of land might be developed for housing is not the best solution.

T-shelters are intended to last three years, with the understanding that a permanent housing solution will not be available before that time. It is important to note that the alternative is replacement tents every six months, which would cost approximately the same amount over the same time.

World Concern was one of several agencies that focused our work on repairing more than 2,000 damaged “yellow”-coded houses. Where houses could not be repaired, World Concern developed T-shelters with a permanent foundation, providing homeowners with a solid beginning on which they could build earthquake resistant housing within their own means.

An independent report prepared for USAID concluded that, of the 894,588 people who fled to camps in the days after the earthquake, more than 85% had returned to their homes by May 2011. This report concluded that there are many in the camps who are “hoping to take advantage of the aid; not necessarily renters.” This same study showed that yellow and green houses had a return rate of more than 95%, including renters.

One of the key contributions of foreign aid was the removal of more than 5 million cubic meters of rubble from the streets, walkways and private properties of Port-au-Prince. More than 50% of homes would not have been accessible without this work, and the cleared roads have enabled construction crews to rebuild more quickly.

Inside a repaired home in Port-au-Prince, Haiti
An earthquake victim stands inside his home, which was yellow-coded after the earthquake. World Concern repaired the damage so he could move back in safely.

Demolition of condemned buildings is not only expensive, but it’s a time consuming process. Many of these buildings are multi-story rental units or larger homes of wealthy families. Some of the latter have left town or even left the country, leaving a condemned building with no hope for new opportunities. Other landowners want the demolition to occur, but are not willing to accept single family units on their plot of land, preferring rather to wait until they have enough funds to replace the multi-story complex they once had.  Land rights are an important part of democratic rule of law. If a former landlord refuses to rebuild, or to accept the affordable housing solutions offered by aid agencies, that is their prerogative.

It also takes time to work with the government to implement aid. Before the earthquake, Haiti did not have an urban redevelopment plan, so agencies have worked with the government to ensure an enforceable strategy is in place, rather than willy-nilly construction which creates a new hazard for the future. This strategy, while slow, is seen as the only way to prevent the cycle of calamity repeating itself again.

After the 2004 earthquake in Banda Aceh, it took more than five years to replace 140,000 homes. After two years, Port-au-Prince is only just shy of the same average rate of construction, with most of the heavy lifting already done.

While there is much more to do, the dream of safe housing is much closer for most Haitians than it was before the tragic events of 2010.

Pondering home in Somaliland

Recently I’ve been thinking about home. This happens every time I travel, and I know I’ve been on the road too long when I hear Michael Bublé in my head, “Paris and Rome, but I wanna go home…”

But my recent trip to Somaliland made me think of home in a different way. As a self-proclaimed “global nomad,” I like to say that I can be at home anywhere, but honestly that’s not true. I can survive anywhere for a period of time, but changing beds every two nights for three weeks is not enjoyable, and coming home to an empty room is lonely. (Queue the Bublé…)

Somaliland nomads
A nomadic family on the move in Somaliland.

In Somaliland, I spent time with real nomads. Not only do they move with their herds of camels and goats from place to place in search of water, they often do this away from all other social contact for weeks, maybe months at a time. My wife and I may not see our family very often, but at least we have church, colleagues, and neighbors. True nomads just keep moving, but in Somaliland that is changing.

Years of drought and desertification, coupled with conflict, are making the nomadic way of life much more risky. Rains are fewer and far between. I’ve visited places that get rain two or three days per year. Ironically, so much rain falls that day that it causes walls of water 15 feet high to roar down dry river beds, washing away whole families. Between the constant wind and these flash floods, soil is eroded away and the high central plains are mostly bare rock, with a few inedible shrubs.

Driving across this expanse of desert, not passing a vehicle for days, it is easy to see the comfort of the nomadic life, as well as the struggle for existence. It’s very peaceful—just a few wild animals, the sky, vast stretches of land, quietly grazing herds. But the daily trek for water can be 30 or 40 miles, and there is no health care, no education, no places of worship. You live alone, and you will likely die alone. Why then does this way of life persist? Why is it so heartbreaking to see nomadic families lose everything, and be forced to live in villages, where they make less than 50 cents a day?

It’s about home. Home is not your living quarters, whether a hotel room, a grand palace, or a bundle of sticks and a tarpaulin. Home is not who you’re with, but who you miss. Home is about a sense of purpose, a feeling of well-being, regardless of services and amenities that are available. Home truly is “where the heart is.” But what does this have to do with me and Somaliland?

Donkey in Somaliland carrying firewood
Donkeys carry firewood and jerry cans in Somaliland.

In disaster recovery theory, we do not accept that we can enable a return to pre-event conditions. This is especially true in slow-onset disasters like droughts, where it is difficult to even set a time and place which is accepted as normal. Rather, there is a move towards building a new normal—a safer, more resilient, and more risk-adverse normal. In Somaliland, this means smaller herds, diverse income sources, and improved rangeland and water management. Technically sound, but for the old man who just wishes he could die the way he was born, on an open plain to the sound of camel bells and the blowing wind, it’s hooey. Recovery must be something you can believe in.

In my mind, recovering from a disaster is about accepting a new sense of the word normal, and embracing a future that is quite different from the past. It’s about acknowledging the inevitable march of progress, and anticipating the opportunity for previously unknown joys. It’s about coming home to a new home.

Resurgence of displaced families creates new crisis near Kenya-Somalia border

Maria Abdi and her children in the Horn of Africa.
Maria Abdi and her children are among those recently arriving in the border town of Dhobley, Somalia.

Maria Abdi arrived in Dhobley, Somalia, with her five children and nothing but the clothes on their backs. She fled her hometown of Afmadow because there was no work there and the children were hungry. A relative paid her way to travel to Dhobley after Maria pleaded with them, having heard there was assistance here. But there was a charge for luggage and she couldn’t afford it, so she came empty-handed.

“I need everything a human being needs—all the basic necessities,” she said.

Maria’s family is among a new influx of arrivals in Dhobley, a transit point near the border for those traveling from Somalia to the Dadaab refugee camps in Kenya.

World Concern has been responding to the crisis in Dhobley since August, but staff members are seeing a sudden sharp increase in new arrivals. Ongoing drought and conflict in other parts of Southern Somalia are to blame for the influx. However, some people are returning from the refugee camps in Dadaab, citing insecurity and lack of food and other support in the camps as the reason for leaving.

“We visited the areas where families are settling in Dhobley and conditions are bad,” said World Concern Africa Director Buck Deines. “Most live in very temporary shelters, inadequate to protect them from the harsh weather. In some cases the shelters are nothing more than sticks and mosquito nets. We saw the interiors of several shelters, and in most cases, the families have no supplies of any kind.”

Deines estimates there are approximately 12,000 people that have settled in makeshift camps and are in immediate need of help. World Concern is planning to distribute vouchers that will supply families with a two-week supply of food, as well as emergency supplies like tarps, blankets, cooking pots, water jugs and more. However, additional funding is needed to respond immediately.

World Concern has been supporting people affected by the famine and drought in the Horn of Africa for nine months, and the recent increase in displaced families presents an urgent need.

Khayro Yussuf sits inside her shelter made from faded garments and held together by rope. Two metal cups are the only possessions inside her tent, except for an orange flask, which a relative uses to bring her tea.

A shelter in Dhobley, Somalia
Families arriving in Dhobley are living in temporary shelters like this one, made of sticks and a mosquito net.

She fled her village after three of her brothers and her uncle were killed in front of her. Khayro and her children came to Dhobley, fearing for their lives.

She received some food rations, but when she put it on a donkey cart, the owner of the cart took off with her only food. “When he realized I was not a resident and that I didn’t know where to go, he ran away with it,” she said.

Shortly after arriving, Khayro sent her son to Dadaab. “I was afraid he would be absorbed by militia … I never wanted my son to carry a gun or to join such kinds of groups,” she said.

Her daughter is staying with her in Dhobley. “If she is to die, she will die here with me,” said Khayro.

To learn more about the current situation in the Horn of Africa or to donate, please visit www.worldconcern.org/crisis.

An IDP in Dhobley, Somalia
Khayro Yussuf fled her village after family members were killed in front of her. She arrived in Dhobley with few belongings and no food.

Baby Adey’s Story of Survival

Baby Adey malnourished
A World Concern staff member measures Baby Adey's tiny arm to determine her level of malnourishment.

Baby Adey’s mother must have felt desperate as she lay sick and bedridden in her home in Garissa—an area of Northeastern Kenya badly affected by the Horn of Africa drought. But as a mother, her own illness was surely not as frightening as her child’s.

Our health workers in Garissa—where one in three infants is underweight—discovered Adey and her mother during a visit to their home. They were too sick to travel, so we went to them. Adey’s father told us his wife hadn’t been able to breastfeed because she had no milk. Six-month-old Adey appeared tiny, weak and lethargic.

The average 6-month-old baby girl in the U.S. weighs 16 lbs. Adey weighed just 4 lbs. 6 oz.—less than most newborns. She was malnourished, dehydrated and had an upper respiratory infection.

World Concern staff transported Adey and her mother to the hospital, where the baby received antibiotics, fluids and emergency nutrition. Her mom, who was also malnourished, was treated for her illness and given nutritionally fortified porridge.

Baby Adey after emergency feeding
Little Adey gained almost four pounds in three weeks after receiving medical care and emergency feeding at a local hospital.

Three weeks later, a much happier, healthier baby Adey was discharged from the hospital weighing 8 lbs. 2 oz.—almost doubling her weight.

Receiving Baby Adey’s story in my inbox reminded me that the crisis in the Horn of Africa is not over. When the U.N. declared parts of Somalia were no longer experiencing famine conditions (in which 30% of children are acutely malnourished and 2 adult or 4 child deaths per 10,000 occur each day), the food crisis disappeared from the headlines. But it’s not over.

At the time of the UN declaration, there were still 9 million people in need of aid in the Horn of Africa. Baby Adey and her family were among them.

Hope has been restored to this family. If you’d like to help us reach more families like Adey’s, please visit www.worldconcern.org/beyondfamine.

Witnessing the transformation two years after the Haiti earthquake

Loueze Berlien proudly shows visitors around her one-room 12-by-12-foot transitional shelter she received from World Concern. It’s simple, she admits, but it’s much safer and far more comfortable than the tent on her cousin’s property she’s been living in since the earthquake.

She was pregnant when the earthquake destroyed her house. She escaped with only minor injuries from falling debris, but her husband Patrick did not survive.

Loueze Berlien and her baby in their new home.
Loueze Berlien lost her husband in the earthquake. She and her baby now have a place to call home.

“It was difficult. I didn’t have anything. What was I supposed to do?” said Loueze.  “I saved some blocks from my old house, thinking I might be able to construct something with them, but I couldn’t build something I could sleep in.”

Loueze was grateful when she learned she would receive a shelter from World Concern. “It was a way to restart my life,” she said. Now, she and her baby have a place to call home.

The cinder blocks she saved now fortify the entrance to her new house. She has hung curtains and decorations inside, and framed pictures of family are displayed on her night stand. But the most important thing about being here is a feeling of stability. “I no longer have issues with security,” said Loueze. “I am able to sleep at night. I can live here with my baby. I’m no longer afraid. I no longer have sadness.”

The initial recovery that takes place in the months following a disaster is often dramatic. Although the progress in Haiti since the devastating earthquake two years ago has been challenging, it is, nonetheless, remarkable.

1.5 million people were left homeless in a country with an already strained infrastructure. 250,00 homes were destroyed. Two years later, a million of those who were homeless have been housed. And five million cubic meters of debris have been cleared from narrow streets – most impassible by vehicles.

Immediately following the earthquake, people needed tools to survive – water, food, first aid, shelter. Having worked in Haiti for more than 30 years, and with a warehouse full of emergency supplies, World Concern was able to help save lives by meeting these immediate needs.

Houses being repaired
World Concern hired local workers to repair more than 2,500 damaged homes so families could move back in.

We put people to work, clearing rubble, and paid them cash so they could feed their families. Business owners received grants to buy equipment and inventory to restart their businesses.

And we built and repaired homes – more than 3,000 of them – like the one Loueze is living in now.

There’s still a long road ahead for the people of Haiti, but they are resilient. Despair and shock have turned into hard work and hope. The economy is improving. A million of those who were homeless are now in shelters. And new homes are safer.

Aid organizations are shifting their focus to preventing another catastrophic disaster. There’s no doubt, Haiti is building back better.

To learn more, visit www.worldconcern.org/haiti

The blessing of peaceful sleep

“When you lie down, you will not be afraid; when you lie down, your sleep will be sweet.” Proverbs 3:24

Most of us love to sleep. We dread the alarm clock that interrupts our blissful 8-hour escape to dreamland. We look forward to weekends when we can catch up and sleep in a bit. As we get older, we appreciate bedtime more.

kids sleeping in Somalia
Children sleeping on the ground in Somalia.

Good sleep protects our health, boosts our immune system, and helps our bodies and brains restore themselves. Most of us live in places where we can lock our doors at night and sleep in relative peace without fear of harm.  It’s a blessing we often take for granted.

I was reminded of this while touring an exhibit at Medical Teams International yesterday. Visitors are invited to step inside tents and shelters that serve as homes for people in places like Haiti and Uganda. Imagining the discomfort of sleeping on the ground with six people in a tent was troubling, but what disturbed me the most was thinking about the insecurity these families must feel when darkness falls.

They have no doors to lock, and a plastic tarp offers no protection from potential intruders.

During an interview last summer, a South Sudanese widow named Rebecca told us she is haunted by memories of hiding in the bush at night with her children when their village was attacked. “The memories of war … there are many,” she said.  Those memories have become nightmares now and she has trouble sleeping. “Thank God I am alive. That day was horrible.”

A Somali refugee mom
A little boy sleeps on his mother's lap as she rests on the long walk from Somalia to refugee camps in Kenya.

In Somalia, families fleeing violence and famine travel by foot for weeks in search of food and water. About 80% of them are traveling without a male companion. They sleep outside in the open air.  Many women are raped along the way, or even after they reach the refugee camps in Kenya. In spite of this, one mother told us, “I will sleep better at night, knowing my children have something to eat in the camp.”

Those who have survived a sudden disaster, like the earthquake in Haiti, often sleep lightly with one eye on the door and are jolted awake by the slightest sensation of shaking. Others living in crowded tent cities for months fear the danger of intruders. Families who have received new homes from World Concern are grateful to have doors and windows, they tell us.

A Haitian family's bed in their tent.
A family who lost their home in the Haiti earthquake sits on the bed inside their tent.

Being able to sleep is one of blessings of having a home.

Tonight, when you crawl into bed, take a moment to thank God for the gift of a good night’s sleep and say a prayer for those who don’t have this.

How Global Gift Guide gifts transform lives

“When you are isolated, no one comes to help,” said David, a young farmer who lives in a rural village in Haiti. “World Concern is the first to support us this way.”

People in his village have received goats, cows and other animals – each one a gift from a generous Global Gift Guide donor.

A girl receives a baby goat at her school in rural Haiti.
A young girl receives a baby goat at her school in rural Haiti.

“When the cows give birth, we pass the cow on to someone else, who becomes the owner of the cow,” he explained. “By selling the milk for income, parents can pay for food for their children, for school, and to take them to the hospital if they get sick.”

“It’s like heaven,” said Pierre, a farmer who received a cow from World Concern. “We could never afford a cow like this with our own money.”

At a nearby school in Les Cayes, children receive baby goats of their own. As part of the program, they’re trained how to care for and raise the goats, and are able to earn income from the goat milk.  The income they earn helps them afford uniforms, supplies and tuition to stay in school.

With healthy animals to raise, kids and families in rural Haiti have hope for the future. Beaming smiles on the faces of the children as they receive their goat gifts are just one indication of the impact these gifts have on lives.

Bring hope and a smile to the face of someone struggling in poverty this Christmas. Your gift will make a lasting difference.

Visit www.globalgiftguide.org to view all the gifts.